Data Protection Information
Our Commitment to Your Privacy
Safeguarding your personal information is a priority for us. This privacy notice explains how we collect, use, and protect your data on the Ericyjonng website.
Website Operator Details
The Ericyjonng platform is managed by:
Ericyjonng
For inquiries, please contact: teamhelp@ericyjonng.com
Our Data Protection Officer can also be reached via the same email address.
Collection and Storage of Data
You may browse our website anonymously without providing personal details. When you visit, we automatically record the following information without identifying you personally, even if you arrive via a newsletter link:
Your Internet Service Provider (ISP) name
The referring website URL
The requested resource/file name
This information is solely utilized to improve our services and cannot be linked back to you individually.
When you place an order, create an account, or subscribe to our newsletter, we collect and process certain personal information, including:
Your contact details, such as email address
Account information related to your orders
Online identifiers
What are online identifiers?
These include browser type and version, operating system, referring URL, IP address, requested file, access status, data volume transferred, and timestamps of server requests. This data is pseudonymized and does not reveal your identity.
Purpose of Data Processing
We use your information for various reasons, including but not limited to:
Communicating with you directly
Sending promotional materials
Ensuring quality control
Generating internal statistics
Processing your purchase agreements
Distributing our newsletter
Sharing Information with Third Parties
If you complete a purchase, your personal data will be shared with trusted third-party partners involved in fulfilling your order—such as manufacturers, delivery companies, and payment processors. If you subscribe to our newsletter, your registration details will be used to deliver personalized email content.
Data Origin
The information we process primarily comes directly from you, including data regarding the devices you use.
Retention Periods
We retain your personal information based on the following criteria:
If you have consented to data processing, we keep your data until you withdraw consent, otherwise for six months or as legally mandated.
For contract fulfillment, we retain data as long as the contractual relationship lasts or for the duration required by law.
For legitimate interests (e.g., service improvement or fraud prevention), we keep data only as long as it does not override your privacy interests.
Legitimate Interests We Pursue
During data handling, we have legitimate interests in:
Enhancing our services
Protecting against misuse or fraud
Conducting statistical analyses
Data Recipients or Categories
We collaborate with service providers who may access your personal data, including:
Shipping companies
Hosting service providers
Social media platforms
Advertising networks
Web analytics services
Your Rights Under GDPR
Under Articles 15 and following of the GDPR, you have the right, subject to certain conditions, to:
Request details on how your data is processed
Correct any inaccurate data
Request deletion or blocking of your data
Restrict data processing
Object to data use
Receive your data in a portable format and transmit it to another provider
Withdraw your consent for future data processing
Providing Data: Voluntary or Mandatory?
Unless otherwise stated, providing your data is optional and not mandatory.
Additional Data Protection Information
Contact Us
For questions or concerns, contact us by email at: teamhelp@ericyjonng.com
Newsletter Subscription
Subscribe to receive updates about new products, useful tips, and special offers. Upon subscribing, you will get a confirmation email with a link to activate your subscription. You can unsubscribe anytime by clicking the “unsubscribe” link in the newsletter footer or by emailing teamhelp@ericyjonng.com.
Security Measures
Registered customers get password-protected access to their account data, including order history and personal settings. Data transmission during login, account management, shopping cart, and checkout processes is encrypted.
We implement organizational and technical safeguards to protect your data from unauthorized access, alteration, loss, or disclosure. Please keep your login credentials confidential and always log out after using a shared device.
Orders and Contracts
We save order details and will email you a confirmation immediately after your purchase. Terms and conditions are always accessible on our website. Registered users can view previous orders in their account. Payment information is processed securely by the payment service providers and is not stored or accessible by us.
Anti-Spam Policy
Ericyjonng strictly prohibits spam. If you believe you have received unsolicited emails appearing to be from us, please contact teamhelp@ericyjonng.com for investigation.
Cookies
Our website uses cookies—small text files stored on your device—to enhance your browsing experience, such as remembering preferences and login status. Cookies are safe and not programs that can harm your device.
You can configure your browser to accept, notify about, or block cookies. Disabling cookies may limit certain website functionalities.
Types of cookies we use:
Session cookies: Deleted after you close your browser.
Persistent cookies: Remain stored until expiry or manual deletion, enabling recognition on return visits.
Third-party cookies: Used by advertising partners to personalize and improve your experience. These do not contain personally identifying information but track user activity via anonymous IDs. You can opt out of such tracking anytime by contacting us.
Retargeting Advertising
Our website employs retargeting technology to show interest-based ads on partner sites. This helps deliver ads relevant to your browsing behavior anonymously—no personal profiles are created or linked to your personal data.