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User Agreement

TERMS & CONDITIONS

Welcome to Ericyjonng! We operate under "Ericyjonng, Inc."

PLEASE TAKE A MOMENT TO CAREFULLY READ THESE TERMS AND CONDITIONS ("TERMS"). THEY GOVERN YOUR USE AND ACCESS TO THE ERICYJONNG WEBSITE, ANY OTHER WEBSITES, MOBILE SITES, SERVICES, APPS, PLATFORMS, AND TOOLS WHERE THESE TERMS APPLY, OR WHERE NO SEPARATE TERMS ARE PROVIDED, AS WELL AS ANY INTERACTIONS WITH US AT OUR STORES OR ELSEWHERE (COLLECTIVELY, THE "SITE").

These Terms include an arbitration clause; please see the Arbitration section for details.

Our Identity
Throughout these Terms and on the Site, "Ericyjonng," "we," "us," or "our" refers to Ericyjonng, Inc. You can reach us via the customer support contacts found on the Site.

Changes to Terms
We reserve the right to revise or update these Terms at any time. We may notify you of changes by email, written notice, posting on the Site, or other reasonable methods at our discretion. Similarly, our Privacy Policy may also be updated under the same conditions.

Additional Terms
Occasionally, we may introduce extra terms for particular services, programs, or products ("Additional Terms"). If there is any conflict between those and these Terms, these Terms shall take precedence, including any arbitration or dispute resolution provisions.

Eligibility Requirements
You must be at least 13 years old to access or use the Site or our mobile applications. If you are a minor (under the age of majority where you reside), your parent or legal guardian must consent to these Terms on your behalf, and you may use the Site only with their permission.

User Accounts
Registration may be required to access certain features or areas of the Site. Our Privacy Policy details how we collect and use your data. If you create an account, you are responsible for maintaining its confidentiality, including your password, and for all activities conducted through your account. We reserve the right to suspend or terminate your account or refuse service at our sole discretion.

Shipping, Handling, and Store Pickup
Shipping and handling fees cover order processing, packaging, and delivery costs. Some stores provide in-store pickup options, including paid hold or ship-to-store services. We will hold your item for 30 days; thereafter, the item may be returned to the sales floor or warehouse. Refunds for credit card payments will be credited back to the original card; for cash or check payments, we may issue a check or store credit.

Intellectual Property Rights
All content on the Site—including images, text, data, graphics, software, and page layouts (collectively, the "Materials")—is owned by Ericyjonng, Inc. or its authorized licensors and protected by intellectual property laws domestically and internationally. Without prior written consent, you may not copy, distribute, reproduce, or use any Materials for commercial or public purposes. We own or are licensed to use all trademarks, logos, and trade names on the Site. You are prohibited from using any of these in metatags or hidden text without explicit permission.

Permitted Use of the Site
We grant you a limited, personal, non-transferable license to access and use the Site for personal purposes only. Commercial use, data mining, automated data collection, or creating derivative works based on the Site or its content is strictly prohibited. Unauthorized use will result in termination of this license. We may implement measures to prevent prohibited activities.

Prohibited Conduct
When using the Site, you agree not to:

  • Violate any applicable laws or regulations;

  • Infringe on the rights of others;

  • Post unlawful, harmful, obscene, hateful, or offensive content;

  • Use software or methods to extract data from the Site;

  • Transmit harmful code such as viruses or malware;

  • Circumvent security measures or reverse-engineer any software;

  • Encourage others to engage in prohibited behaviors.

User-Generated Content
You may submit content such as comments, reviews, or photos ("User Content"). You retain ownership but grant us a worldwide, royalty-free, perpetual license to use, modify, display, reproduce, and distribute your User Content for operating and promoting the Site and our services. This license is non-exclusive and allows us to use your content in marketing and promotional materials. You represent and warrant that you own the rights to your content and that it does not infringe third-party rights. We reserve the right to remove any User Content at our discretion.

Copyright Infringement Policy
We comply with the U.S. Digital Millennium Copyright Act (DMCA). If you believe your copyright has been infringed, please send a written notice including your contact info, description of the work, location of the infringing material, and a good-faith statement to our designated agent. Counter-notices are also accepted following the procedures described herein.

Open Source Components
The Site may contain software licensed under open source licenses, which are governed by their respective terms.

External Links
Links on our Site to external resources are not controlled by us. Any concerns about those should be directed to the appropriate third parties.

Disclaimer of Warranties and Limitation of Liability
The Site and all content are provided "as is" and "as available," without warranties of any kind. To the maximum extent allowed by law, Ericyjonng, Inc. and its affiliates disclaim all implied warranties, including merchantability and fitness for a particular purpose. We are not liable for damages arising from your use of the Site or any errors, interruptions, or viruses you may encounter.

Some jurisdictions do not allow disclaimers or limitations; therefore, some exclusions may not apply to you.

Pricing Information
The prices displayed on our Site are intended to reflect current market conditions but may occasionally differ from prices available in our physical retail locations or printed catalogs. Variations in pricing may occur due to regional differences, inventory levels, promotional periods, or other factors beyond our direct control. In the United States and Canada, all prices are presented in U.S. Dollars, while customers accessing the Site from other countries will generally see prices in their respective local currencies, subject to exchange rate fluctuations. Please note that prices shown in our printed catalogs are exclusively valid for purchases made within the United States and may not apply to online or international sales. We reserve the right to adjust prices at any time, including during promotional sales, and such adjustments may be reflected on the Site without prior notice.

Special Offers
From time to time, Ericyjonng, Inc. may introduce special promotional events or offers designed to provide added value to our customers. These offers can take many forms, such as complimentary gifts with qualifying purchases, free shipping promotions, manufacturer rebates, or limited-time discounts. These promotions are typically subject to specific terms and conditions, including eligibility criteria, minimum purchase requirements, and valid dates. Additionally, products labeled as “exclusive” or “only at Ericyjonng” may be limited to particular colors, sizes, finishes, or product versions, and availability can vary by store or region. We encourage customers to carefully review the details of any special offer before placing an order, as these promotions may be modified, extended, or withdrawn at our sole discretion without advance notice.

Text Message Program Terms
Ericyjonng, Inc. offers a mobile text messaging service designed to keep customers informed about their orders, shipping status, and to share marketing messages including upcoming sales, new product announcements, and special events. Participation in this program requires enrollment through providing a valid mobile phone number and consenting to these Terms and the Privacy Policy. Enrollment is limited to individuals 18 years or older (or 19 in certain states such as Alabama and Nebraska). Upon opting in, you will receive an initial confirmation message to verify your consent and phone number. Message frequency can vary based on your interactions with us and ongoing marketing campaigns. We use both autodialer and manual methods to send messages, and message and data rates may apply per your mobile carrier’s terms. You may opt out at any time by replying with the word “STOP” or by contacting customer service. We reserve the right to discontinue the service at any time without prior notice.

Inaccuracy Disclaimer
Despite our best efforts to ensure the accuracy and completeness of all information on our Site and in our catalogs, occasional errors may occur. These may include typographical mistakes, incorrect pricing, misdescriptions, or inaccuracies in product availability. Ericyjonng, Inc. reserves the right to correct such errors promptly and update the information as needed, even after orders have been placed. In the event that such corrections affect your order, we will notify you as soon as possible. If you do not wish to proceed with your purchase following a correction, please contact our customer service team to arrange a cancellation or return. We appreciate your understanding and cooperation in these matters.

Browsing Session Information
To improve your experience and maintain the security and integrity of our Site, we utilize various tracking technologies, including cookies, session replay tools, pixels, and chat transcripts. These technologies allow us to monitor how you interact with our Site, including your browsing behaviors, chat conversations, and other activities. The data collected is used for multiple purposes: enhancing customer service, detecting and preventing fraudulent activity, conducting quality assurance, and tailoring marketing efforts to better meet your needs. All such data collection is conducted in strict accordance with our Privacy Policy, which describes in detail how your personal information is handled and protected.

Indemnification
By using our Site, you agree to indemnify, defend, and hold harmless Ericyjonng, Inc., its officers, directors, employees, affiliates, and agents from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees and legal expenses) arising out of or related to your breach of these Terms or your use of the Site. This includes any violations of law, infringement of third-party rights, or misconduct by you or anyone acting through your account. If we undertake the defense of any such claim, you agree to cooperate fully and promptly in the defense and resolution of the matter.

Accessibility
Ericyjonng, Inc. is committed to providing a website that is accessible to all users, including those with disabilities. We continuously strive to improve the accessibility and usability of our Site by adhering to industry standards and best practices. If you experience any difficulties accessing or navigating the Site or require assistance with content or features, please do not hesitate to contact our support team at teamhelp@ericyjonng.com. We are dedicated to responding to accessibility concerns promptly and working to provide appropriate accommodations or solutions to ensure a seamless experience for every visitor.